How to Lodge an RMA (Return Merchandise Authorization)

If the product you have perchased is faulty follow the instructions below, please note that no refunds will be given for incorrect orders or change of mind. Should the item been returned and deamed working a $40 test fee will be removed from the refund.

To request an RMA:

1. Log into your Account page.
2. On the My Account homepage, click History and details of your orders (or equivalent) to view your orders.
3. In the row of the order that contains the merchandise you want to return, click details.
4. In the order details, mark the checkbox of the item you want to return.
5. In the Quantity box, type how many of the item you want to return.
6. In the Merchandise return box, type the reason for the RMA.
7. Click Make an RMA slip.